Welcome to DIXI. By creating an account or using our pharmacy platform, you agree to these Terms and Conditions. Please read them carefully.
1. About DIXI
DIXI is a pharmacy and health products platform that connects customers with licensed businesses. Services and features may vary depending on your account type.
2. Eligibility
- You must be at least 18 years old to place orders for pharmacy products, or have parental consent where permitted by law.
- Business accounts must provide accurate registration and licensing information.
- You are responsible for keeping your login credentials secure.
3. Account Types
- Users — personal accounts for browsing products, placing orders, managing delivery addresses, wallet balance, favorites, and support chat.
- Businesses — pharmacy or health retail accounts subject to admin verification before full access to sell products and manage orders.
4. Orders and Payments
- Product availability, pricing, and delivery options are set by businesses and may change without notice.
- Orders are subject to acceptance and stock availability.
- Wallet top-ups and payments must be made through approved payment methods.
- Prescription or regulated products may require additional verification before fulfillment.
5. Acceptable Use
- Do not misuse the platform, submit false orders, or provide misleading information.
- Do not attempt to access another user's account without permission.
- Do not use DIXI for unlawful activities or to sell unapproved products.
6. Verification
Business accounts require admin verification. DIXI reserves the right to approve, reject, or revoke verification at any time.
7. Termination
We may suspend or terminate accounts that violate these terms. You may request account deletion at any time via our Delete Account page.
8. Changes
We may update these terms from time to time. Continued use of DIXI after changes constitutes acceptance of the updated terms.